Providing caring, quality childcare services with a personal touch.
Privacy Policy
Privacy Policy
Effective Date: [Month Day, Year]
Risen Above Child Care Services (“Risen Above,” “we,” “us,” or “our”) operates the website www.risenabovechildcare.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use the Site.kidscastlewi+1
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Site.unleashedmadison+1
Information we collect
We may collect the following types of information when you use the Site or communicate with us through online forms, email, or other means:poohbearchildcare+1
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Contact information, such as your name, email address, phone number, and mailing address when you submit an inquiry, schedule a tour, or join a waitlist.kidscastlewi+1
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Child-related information that you voluntarily provide in inquiry or enrollment-related forms (for example, your child’s name, age, and care needs), to the extent necessary to respond to your request.childrenswi+1
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Technical and usage information, such as your IP address, browser type, device identifiers, pages visited, and the date and time of your visit, collected through cookies and similar technologies.unleashedmadison+1
You may choose not to provide certain information, but this may limit your ability to use some features of the Site (for example, submitting a contact form).poohbearchildcare+1
How we use your information
We use the information collected through the Site for the following purposes:childrenswi+1
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To respond to your inquiries, schedule tours, provide program information, and communicate with you about our childcare services.kidscastlewi+1
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To process pre-enrollment, waitlist, or other service-related requests that you submit via the Site.2plus2equalsfish+1
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To operate, maintain, and improve the Site, including monitoring usage, troubleshooting issues, and enhancing security.childrenswi+1
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To send you information about updates to our programs, policies, or events, where permitted by law and your communication preferences.wisconsinfamilychildcare+1
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To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to protect our rights, privacy, safety, and property and that of our users.datcp.wi+1
We do not sell your personal information to third parties.wisconsinfamilychildcare+1
Cookies and tracking technologies
The Site may use cookies and similar technologies (such as pixels or web beacons) to collect technical and usage information.unleashedmadison+1
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Cookies are small text files stored on your device that help the Site remember your preferences and understand how you use the Site.kidscastlewi
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You can typically adjust your browser settings to refuse cookies or to alert you when cookies are being sent; however, some portions of the Site may not function properly without cookies.unleashedmadison+1
We may use these technologies to:kidscastlewi+1
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Understand how visitors use the Site and improve performance.
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Maintain security and prevent misuse of the Site.
How we share information
We may share your information in limited circumstances, as described below:poohbearchildcare+1
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Service providers: We may share information with trusted vendors and service providers who perform services on our behalf (such as website hosting, email delivery, or form processing), and who are obligated to protect your information and use it only for the services they provide to us.wisconsinfamilychildcare+1
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Legal and safety obligations: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, protect the safety of users or the public, or defend against legal claims.datcp.wi+1
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Business transfers: If we are involved in a merger, reorganization, or similar business transaction, your information may be transferred as part of that transaction, subject to applicable privacy protections.2plus2equalsfish+1
We do not share personal information with third parties for their own marketing purposes.2plus2equalsfish+1
Children’s privacy
Risen Above Child Care Services is dedicated to protecting the privacy of children and families. The Site is intended primarily for parents and guardians and is not designed for unsupervised use by children under 13 years of age.datcp.wi+1
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We do not knowingly collect personal information online from children under 13 without verifiable parental consent, in accordance with the Children’s Online Privacy Protection Act (“COPPA”) where applicable.ftc+1
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If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information as soon as practicable.datcp.wi+1
Parents or guardians who believe their child has provided personal information through the Site may contact us using the information listed in the “Contact us” section to request deletion.datcp.wi+1
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect through the Site against loss, misuse, and unauthorized access, disclosure, alteration, or destruction.childrenswi+1
Despite these efforts, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from the Site.wisconsinfamilychildcare+1
Data retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:2plus2equalsfish+1
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To respond to your requests and provide services.
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To comply with legal, tax, and accounting obligations.
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To resolve disputes and enforce our agreements.
When information is no longer needed for these purposes, we will take reasonable steps to delete, de-identify, or anonymize it as required by applicable law.childrenswi+1
Third-party websites and links
The Site may contain links to third-party websites, services, or content that are not owned or controlled by Risen Above Child Care Services.poohbearchildcare+1
This Privacy Policy applies only to information collected through our Site. Risen Above is not responsible for the privacy practices of third-party sites, and you are encouraged to review the privacy policies of any third-party sites you visit.poohbearchildcare+1
Your choices and rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to:2plus2equalsfish+1
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Access or request a copy of the personal information we hold about you.
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Request that we correct or update inaccurate or incomplete information.
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Request deletion of certain information, subject to legal and contractual obligations.
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Opt out of certain types of communications.
To exercise these rights, please contact us using the information in the “Contact us” section below. We may need to verify your identity before fulfilling your request.poohbearchildcare+1
If you receive promotional or informational emails from us, you may opt out by following the unsubscribe instructions included in those emails or by contacting us directly.wisconsinfamilychildcare+1
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.unleashedmadison+1
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When we make material changes, we will update the “Effective Date” at the top of this page and may provide additional notice as required by law.childrenswi+1
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Your continued use of the Site after changes are posted will signify your acceptance of the updated Privacy Policy.unleashedmadison+1
Contact us
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your privacy rights, please contact us at:wisconsinfamilychildcare+1
Risen Above Child Care Services
[Street Address]
[City, State ZIP]
Phone: [Phone Number]
Email: [Contact Email]
If you share how your site collects data (e.g., contact forms only vs. online payments or newsletters), this policy can be further tailored to match your exact setup.
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https://childrenswi.org/family-resources/privacy-legal/online-privacy-practices
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https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa
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https://datcp.wi.gov/Pages/Publications/IDTheftKeepingChildrenSafeOnline599.aspx
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https://datcp.wi.gov/Documents/IDTheftKeepingChildrenSafeOnline599.pdf